We're looking for an experienced Office Manager to join our team based in Shipley.

Consult Red is an employee-owned company and a trusted partner to some of the world's largest brands. We're an R&D technology partner that develops cutting-edge 'Internet of Things (IoT) smart, connected products, video and broadband end-user equipment, streaming TV devices, networks and platforms. Connected devices and systems developed by Consult Red are currently in more than 30 million homes worldwide.

Our story started in 2003 when five friends founded the company in Shipley, West Yorkshire. Since then, we've grown a lot. We work with the world's leading media operators, including Liberty Global (Virgin, UPC), Comcast (Sky) and AT&T (Directv), and in the last 12 months along we've grown our team in the UK, Poland and the US by 40%. We're now over 220 people globally, working collaboratively to provide an industry-leading consultancy service across software development, hardware, embedded, and cloud technologies.

We're proud to be an employee-owned business. At Consult Red, everyone has a stake, and everyone has a say. The employees are the business owners, and we work together with shared values and purpose towards our common goals. We want every team member to feel empowered, have a say in our future, and share in our success.

About This Role:

Working in our Shipley office, the Office Manager will coordinate and provide outstanding administrative support for our UK facilities, employees and executive team.

Many of our staff are still working remotely, but the office is open and starting to come back to life. Your work will ensure the successful day-to-day running of the office. It will also support over 100 UK employees as they transition into a hybrid working model, splitting their time between home and the office.

It's a bit of a cliché, but this job really does offer a huge variety of challenges that will keep you busy; the Office Manager will be involved in everything from ordering stationery to organising social events. You'll need to be a master multitasker with a friendly approach who enjoys interacting with people and likes to get involved. You'll naturally be the staff member that people gravitate to with requests and queries, some of them urgent or time-sensitive. This means that time management and prioritisation skills are crucial. You might not always have all the answers, but you'll be able to manage people's expectations effectively and will know who can help them if you aren't able to.

The Office Manager will also be the face of the company, meeting people when they first arrive and ensuring that everyone who comes on-site has a positive experience. On top of all of this, you'll have one of the most important jobs in the whole company: making our Summer and Christmas parties awesome! Talk about a big responsibility.

If this role sounds like your cup of tea, we'd love for you to apply below. Get in touch!

How You'll Spend Your Time:

This role will be fast-paced and varied, but here are a few of the things that you'll do regularly:

  • Facilities management: ensuring the office is secure, clean and safe for our employees, as well as managing the company hot desk system.
  • Hospitality: answering the phone, meeting and greeting visitors, issuing passes and organising refreshments.
  • Shipping: arranging and coordinating global inbound and outbound deliveries, both large and small.
  • Executive support: helping the management team to process expenses, make travel arrangements and source accommodation. Supporting the HR Director with administrative duties.
  • Managing suppliers: liaising with the cleaning company and other third parties, ordering groceries and ensuring that building security and data security are maintained at all times.
  • Employee engagement: organising office treats and social events for all of our UK-based staff

Because of the nature of this role, you'll need to work 4 days per week in our office in Shipley, West Yorkshire (BD17).

What You'll Need to Bring:

  • Exceptional administration and organisation skills
  • A passion for helping people and providing consistently excellent customer experiences
  • Experience in facilities management (including maintenance and security)
  • The ability to proactively spot problems and improvements, sourcing cost-effective and innovative solutions where necessary
  • Strong IT skills, including Microsoft Excel and ERP systems (e.g. Salesforce, SAP)

What we'll give you in return:

  • Employee ownership; a chance to be part of something fun and unique
  • A competitive salary that grows with your career
  • A twice-yearly company bonus scheme
  • Full personal medical cover, which you can upgrade to cover your family
  • 5% matched contributory pension
  • Opportunities to train, develop and grow your career
  • 25 days' holiday as standard, rising an extra day every year
  • A flexible and risk-averse approach to remote work
  • Access to the "Headspace" mindfulness app

Our Recruitment Process:

We believe in moving fast and keeping things simple.

Once you submit your CV, we'll send you a short online form asking you to confirm a couple of details. Your application then goes directly to the Hiring Manager to review. We'll always try to come back to you within a few days.

We'll usually do a short first stage telephone interview. If that goes well, we'll want to set up a longer conversation to find out more. Where possible, we'll do a face-to-face interview in our offices so that you can get a better feel for the company and your team. However, we understand the challenges of COVID19 and have adapted our business to be completely flexible around the current situation. This means that we may do some, or all, of the interview process over video using Microsoft Teams or GoToMeeting.

We want you to leave us with a real feel for the role and a sense of what it's like to work with us, so we're happy to spend some quality time answering all of your questions.

If this sounds like the challenge you've been looking for, click apply to send us your details. We'll be in touch soon.